How long will it take for me to get my order?
After receiving an order we will endeavour to get your print to you as fast as possible. Due to the nature of printing this may take several days to a week. If you require your print(s) within a certain timeframe please contact us via the Contacts page as soon as possible and we'll do our best to accommodate this for you.
Do you accept orders from outside of New Zealand?
Yes, we love sending beautiful images of New Zealand to other parts of the world. Overseas orders are sent by New Zealand International Air Mail.
How will my order be packaged?
Don't worry we ship all our prints in tough packaging - prints are shipped in sturdy cardboard tubes and framed/canvas prints are bubble-wrapped and encased in strong cardboard.
How much does it cost to ship?
Cost of shipping includes clean and new packaging materials to ensure your order arrives in tip top condition. For orders of more than one print and/or canvas, additional charges may apply and we will contact you about this. International shipping will be calculated on an individual basis. Please contact us via the Contacts page if you would like a shipping estimate before you buy.
What happens if it gets lost in the mail or squashed on route?
We always post your orders using a service that includes insurance for your peace of mind! Both domestic and overseas orders are automatically insured against damage or loss during transit up to the value of NZ$250, additional insurance can optionally purchased (see Terms and Conditions for further details). If the worst happens to your order, contact us straight away via the Contacts page so that we can start organising your replacement order.